Delete Your Account

Autism Spectrum Help — Permanent Account & Data Deletion

Data That Will Be Deleted

  • ✓ Your account (email, name, date of birth)
  • ✓ Your family profile and all associated information
  • ✓ All direct messages and conversations
  • ✓ All community posts and comments
  • ✓ All playdate records and RSVP data
  • ✓ Payment information (stored with Stripe)
  • ✓ Any uploaded files or media

Data That Will Be Retained

  • • Aggregate analytics data (anonymized, non-identifiable)
  • • Content moderation records (for platform safety)
  • • Financial/billing records (for legal compliance, 7 years)
  • • Law enforcement requests (as required by law)

Deletion Timeline

Immediate:
Account deactivated, profile hidden from search
30 days:
All personal data permanently deleted from our systems
Backups:
Deleted from backup systems within 90 days

Questions? Contact our support team at help@autism-spectrum-help.com